APA Style

Kaplan, R, S., Francis-Cheung, T. (2004). Strategy Maps : Converting Intangible Assets Into Tangible Outcomes (-). -: Masschusetts: Harvard Business Review Press,.

MLA Style

Kaplan, Roberts, S.., Francis-Cheung, Theresa. "Strategy Maps : Converting Intangible Assets Into Tangible Outcomes". - -: Masschusetts: Harvard Business Review Press,, 2004. Kedokteran.