APA Style
-, ., Yulianti, D. (2003).
The Pfeifer Book of Successful Conflict Management Tools (-).
-:
San Francisco: Jossey-Bass.
MLA Style
-, ., Yulianti, Devi.
"The Pfeifer Book of Successful Conflict Management Tools".
-
-:
San Francisco: Jossey-Bass,
2003.
Manajemen.