Design and Management of Service Processes : Keeping Customers For Life | Otomasi Perpustakaan

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Kedokteran

Design and Management of Service Processes : Keeping Customers For Life

Ramaswamy, Rohit - Personal Name;

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21012000191

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Series Title: -
Call Number: 658.812 Ram d
Publisher: Massachusetts : Addison-Wesley Publishing Company., 1996
Collation: xxvii, 424 hlm.: ill.: ind.; 24 cm
Language: Inggris
ISBN/ISSN: 0-201-63383-3
Classification: 658.812
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Customer Service-Management
Specific Detail Info: -
Statement of Responsibility: -

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