APA Style

Kaplan, R, S., Norton, D, P. (1996). THE BALANCED SCORECARD: Translating strategy into action . United States of America: USA: the President and Fellows of Harvard College.

MLA Style

Kaplan, Robert, S.., Norton, David, P.. "THE BALANCED SCORECARD: Translating strategy into action". United States of America: USA: the President and Fellows of Harvard College, 1996. Kedokteran.