Gaya APA

Niven, P, R. (2002). BALANCED SCORECARD STEP BY STEP: Maximizing performance and maintaining results . United States of America: USA: John Wiley & Sons, Inc..

Gaya MLA

Niven, Paul, R.. "BALANCED SCORECARD STEP BY STEP: Maximizing performance and maintaining results". United States of America: USA: John Wiley & Sons, Inc., 2002. Kedokteran.